Terms and Conditions for Booking at Brea Vean & Brea Vean Ltd
Our full Terms and Conditions for booking and staying at Brea Vean site including booking through the website are as detailed below and as published elsewhere on our web site – your booking and /or arrival to the site assumes you have read, understood and agree to abide by these simple rules by which you will enable everyone to enjoy their holiday. Please note that these are under review and may change to meet changes in law, Industry or Government advice. These terms relate to Brea Vean and associated businesses.
If you are making a booking, please take particular note of the following summary:
- Deposits and fees paid to confirm bookings are non-refundable in the event of cancellation by you.
- Full settlement of fees are due ON ARRIVAL for the number of nights booked. We cannot guarantee availability for any nights not paid – there are no exceptions.
- You need to be 18 or over to make a booking.
- Please ensure you have travel insurance or accept the liabilities as in our extended T&C. Everyone intending to stay at Brea Vean should have a suitable Travel Insurance Policy in place. There are companies that cover you for epidemic or pandemic disease or you are subject to compulsory quarantine whilst on holiday.
- Please check your dates, party details and all other details – your booking is your responsibility.
- If you do not receive a confirmation email within 24 hours of your booking, please contact us. Any requests to amend or cancel your booking should be addressed directly to the contact details included in your Confirmation.
Arrivals & Departing
- Bookings are from 12 noon on day of arrival to 5pm on day of departure, unless otherwise arranged. Parking is available for those travelling at other times.
- Fees are due ON ARRIVAL and for the number of nights BOOKED. We will not guarantee availability for nights not paid. There will be no exceptions.
Pitches
- One car per pitch. Arrangements must be made in advance for additional cars.
- No one can pitch between 10pm and 8am and you must make advance arrangements with us to park in the late arrivals area at Trevedra Farm – peak season.
- Pitches must be occupied by 7pm on arrival date. Please let us know if you are going to be late. Pitches will be re-let if we are not contacted, with no refund.
Additional Terms
- Group Bookings may not be acceptable and you are advised to confirm with the reception beforehand that they are prepared to accept such booking. In the event that Brea Vean has not been made aware and is not able to accept this type of group or activity then the booking may be cancelled and cancellation fees may apply, according to the normal policy. There will be an additional group deposit payable in advance, and returned at end of your stay if the ethos of the site has been respected.
Insurance
- We are not liable for damages or losses that may result from travel to, or staying in, any destination and it is your responsibility to check that you have adequate insurance cover, including but not limited to the cost of cancellation, personal losses and medical costs.
- The businesses and owners accept no responsibility or liability for accidents, injuries or losses whatsoever. Brea Vean is a working farm. Visitors must not trespass into the farm buildings, onto machinery or into fields.
Payment Card Fraud
- Please report any fraudulent activity on your credit card, charge card or debit card (“Payment Card”) to your card provider or bank in accordance with its reporting rules and procedures immediately and contact us at Reception for any assistance using the details. In the event of fraudulent or unauthorised use of your Payment Card by third parties Brea Vean does not accept any liability.
Cancellation of the holiday ‘by you’
- You may cancel your holiday at any time. Cancellation will be effective on the date it is received by us and no refund of deposits will be made. We strongly recommend taking out your own cancellation insurance.
Cancellation of the holiday ‘by us’
- If we are unable to provide the booked holiday and have to make a cancellation before it is due to start, you will be entitled to a full refund of the money you have paid. Brea Vean and associated businesses will not accept liability for any additional associated costs or compensation.
- Brea Vean are not liable for refunds, or expenses you incur, in the event we are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (“Force Majeure”). We recommend that you ensure you have adequate holiday insurance in place to cover this.
Special Conditions – Postponement and cancellation relating to Government guidance.
This clause explains when you, or we, may cancel or agree to postpone your holiday due to Government restrictions / advice. We prefer that you postpone but will always allow you to cancel where the law gives you the right to do so.
The rights in this clause are additional to any other rights either of us may have in our terms and conditions.
We promise to keep all our customers safe. We ask you not to book if the law prevents you visiting or staying with us, or if Government guidance means that you should not visit or stay with us even if the law still allows you to. Our promise also means that there are limited circumstances in which we may need to cancel your holiday.
Either of us has the right to cancel your holiday, or any full unused days, if the law prevents you from visiting or staying with us. If your holiday has not started, then we will refund your booking in full less any costs we have already incurred on your holiday which we cannot recover elsewhere (“Direct Costs”). If your holiday has started, then we will refund in full any full days unused when we cancel, again less any Direct Costs. We will not charge an administration fee.
Either of us also has the right to cancel your holiday, or any full unused days, if Government guidance means that you should not visit or stay with us, even if the law still allows you to do so. If your holiday has not started, then we will refund your booking in full.
If your holiday has started, then we will refund in full any full days unused when we cancel, again less any Direct Costs We will not charge an administration fee.
Changes to our facilities and services
We may make reasonable changes to the facilities and services at the park provided these changes do not materially reduce their quality. Our changes may reflect changes in relevant laws and regulatory requirements or implement minor technical adjustments and improvements, for example to address a health and safety risk. If we make changes to the facilities and services at the park which materially reduce their quality, we will give you the choice between confirming your booking, agreeing new booking dates with us or cancelling. If your holiday has not started and you decide to cancel, then we will refund your booking in full. If your holiday has started, then we will refund in full any full days unused when we cancel. We will not charge an administration fee, and we will not deduct any Direct Costs.
Site Rules
- Any incidents/ accidents must be reported to reception at Trevedra. Please let us know if you feel anything needs attention. E.G anyone needs extra help or assistance, washrooms have been left dirty by fellow campers, No bikes or skateboards to be ridden near entrances & washrooms.
- Damage: Anyone found defacing or causing damage to any building, equipment or property faces immediate eviction & prosecution.
- Day Visitors: ALL visitors must register their details at Trevedra Farm. The site is not a car park for friends & family.
- Fires: Strictly no open fires. No Chinese Lanterns. No KITES. Our proximity to the Land’s End Airfield dictates there will be NO EXCEPTIONS to this rule. BBQ`s are allowed but must be raised off the ground to avoid damage to pitch. They must be dampened down properly and no hot BBQ ashes to be put in the bins.
- Specialist camping fire pits etc may be permitted at our discretion, but we reserve the right at all times to request you to put out any fires that we feel are a danger or cause nuisance to other site users or equipment.
- Deliveries: Supermarket deliveries are not permitted on site. We encourage use of local suppliers and businesses, many of whom already delivery to the site shop daily.
- Guns: Toy firing guns, including BB guns are not permitted. Flying of kites is not permitted at the top end of the field due to local airfield.
- Noise: In respect of others, radios, television etc to be kept at a low volume. The playing of instruments etc is to be kept low at all times so as not to disturb others. We expect the site to be quiet between 10.00pm and 8am. You will respect our neighbours and their property at all times. Please return to the site quietly.
- Rubbish: Bring your rubbish back and use bins provided. Groups congregating and reported for unsociable behaviour will be asked to leave the site
- Parents: ensure you know where your children are, you will be responsible for your children’s actions and we expect them to be back at your pitch by 9.00pm. Do not allow them to congregate in areas you cannot supervise.
- All signs must be adhered to – they are there for your safety and comfort. Speed limit – first gear applies throughout the site. Headlights must be kept dipped at night. Please consider other visitors at all times.
- Please try and leave the facilities as you would like to find them. Let us know immediately if there is an issue. It’s too late after you’ve left.
- The management & staff of Brea Vean, have the right to implement any extra measures, without notice, that we deem necessary for the safety of our visitors and staff.
Visitors at Brea Vean are permitted to park at Trevedra Farm Campsite. TR197BE
Within walking distance of Gwynver Beach. Please note the access is steep,(not suitable for pushchairs) but straightforward
You must show a parking permit which is available from the Trevedra Farm reception. As visitors to Brea Vean you also have access to the laundry, shop & café facilities.
